Rainproof garments

The performances in St. Margarethen Quarry are staged in the open. In the event of bad weather, performances may continue. We therefore urge our guests to wear warm, rainproof garments and sturdy shoes if the weather forecast is bad.

Cancellation, postponement and interruption

Performances are never cancelled before the starting time and cancellations are at the sole discretion of the Festival management. The Festival management reserves the right to delay the start or interrupt the performance due to weather conditions.

Weather forecast

You can look up the weather forecast at www.zamg.ac.at

If a performance is cancelled by the event organizer before 45 minutes of the opera has been performed, tickets can be returned to the advance ticket vendor where they were purchased. The ticket price will be refunded by the event organizer exclusive of postage costs and other charges. For organizational reasons, it is not possible to refund the ticket price on site at the venue’s ticket offices or in the Festival office.

Refunding the ticket price

If you purchased your ticket from the Festival office pan.event or online please send the original tickets by registered mail back to the Festival office pan.event within two months.

Please include your name, address, telephone number, and your bank account’s IBAN and BIC sort code.

Ticket office

pan.event GmbH

Tel +43 2682 65 0 65

Esterházyplatz

7000 Eisenstadt

E-Mail: tickets@panevent.at

Tickets purchased from www.oeticket.com must be returned to Ticket Express GmbH, Heumühlgasse 11, 1040 Vienna, T +43 (1) 96 0 96 (Monday to Saturday, 9am–9pm; Sunday and public holidays, 10am–9pm).

Tickets purchased from another authorized ticket vendor must be returned there.